The Gateway Helpdesk continues to operate and serve our clients in these times of need for virtual contact.
In order to maximize resources and reduce wait times during peak trading periods, beginning this Friday there will be a change in service hours.

For assistance, you can contact our Help Desk at 1-877-873-7664 from 8:00 a.m. to 5:00 p.m. ET, Monday to Friday.
The email inbox ( will be unavailable during this time.